What Folks Are Sayin’ About Patrick Riley | Isley’s
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We purchased our a/c unit years ago and what impressed me the most is there timely follow up on the maintenance. We had the maintenance technician Zachary who was very personable. He is detail oriented and great customer service skills. My husband and I was very pleased with his service.
Just had my 18 year-old air-conditioning unit inspected by Gavin, and I can honestly say this is the best experience I had with a tech and a company in the HVAC industry. Gavin was extremely professional, very personable, and very transparent. He took a lot of time to explain to me what was wrong with my old unit and what he would recommend getting replaced, and would even show me why certain parts need to be replaced by showing me tangible evidence by walking me through my unit. It was easy to tell that he cared not only about his craft, but also about me as a consumer. I never thought once that he was taking advantage of me and trying to upsell me on certain things. Great experience and a great company, earned themselves my subscription to their services for sure!
Arron,was the technician that came out to the house this morning to get our AC running what we both thought would only be about an hour turned out to be about a two to three hour job because we had other things going on and he was outstanding he worked tirelessly to get our system up and running for us and I'd like to thank him so much.If you need a company to look at your AC check with Patrick Riley they are great.
Tech was on time, friendly,knowledgeable, professional, no hard sell on items that were needed. I did sort of surprise him with the need to change RO water filters and he didn't have the right tool to remove the canisters, so we had to schedule another visit to do that. Seems that should have been flagged in their system and then the tech could come prepared knowing what was on the to do list. No big deal, but requires another visit, time, effort, etc. I'll remember to remind them of the filter change next time.
Josh was patient and explained everything to me so that I understood it. Very good customer service
We received great same day service where Frank went above and beyond to help us with our issue. This company cares about their clients and is responsive from the first phone call to the quick service. Fantastic!
Curtis was thorough and friendly. He answered all my questions and cleaned up when he was done. He had respect for our property.
Excellent from start to finish. We had a big job with a cracked sewer pipe. Frank was excellent in identifying the problem. The guys who did the job were friendly and professional. They worked unbelievably hard. Excellent company all around
I have been with Patrick Riley's/Isleys for over 8 years now. And I could not be more pleased with their service, professional way of conducting themselves, and the quality of their Technicians. I would not consider using anyone else. A man named Aaron just left and he was fun, yet efficient and fully knowledgeable. I was proud to have him here. Thank you Patrick Riley for knowing how to find, hire, and keep the best crew I have seen, and so by extension I owe you for the excellent service you continually provide for me. Each season of the Year. My true thanks.Charles Roller
Aaron did a great job! Found things that other companies missed. These things were effecting the performance of my unit. He was very pleasant and friendly. Told me several things I didn't know about the unit and how I should be maintaining it between visits. Showed me pictures and videos of the things that needed attention and explained why and how the fix would improve the performance of the unit. I appreciated all the information and advice. A great job overall 👏
